Terms and Conditions
These Terms and Conditions (“Agreement”, “Terms”) govern your access to, and use of the website, products, and services offered by Itisu (“Company”, “We”, “Us”, “Our”). Itisu as a brand and therefore the contents of this website (the “Site”) are owned by Manju Bargavi Enterprises having GST No. 33EPIPB9726K1ZM. By accessing or using our Site and purchasing our products (“Products”), you (“User”, “You”, “Your”) acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, and any other policy published on this Site, as may be amended from time to time.
We reserve the right to refuse access to the Site or terminate accounts of users found to be ineligible, providing false information, or otherwise violating these Terms.
1.1 Product Information, Availability, and Accuracy
1.1.1 Product Representation
We strive to ensure that all Product descriptions, images, pricing, and other information displayed on the Site are accurate and up-to-date. However, we do not warrant that such information will always be error-free, complete, or current.
1.1.2 Color and Size Variance
We make every effort to display the true color, size, and detail of our Products. Due to the display settings, colors and appearance may slightly vary from what is shown on your device.
1.1.3 Product Availability
Products are subject to availability. We may limit the quantity of Products available, discontinue Products, or revise pricing at any time without prior notice. We reserve the right to refuse or cancel orders at our discretion, including if a Product is out of stock, contains errors in pricing or description, or otherwise violates these Terms.
We strive to ensure that all Product descriptions, images, pricing, and other information displayed on the Site are accurate and up-to-date. However, we do not warrant that such information will always be error-free, complete, or current.
1.2 Orders, Pricing, and Payment Terms
1.2.1 Order Acceptance
Your placement of an order does not constitute a binding contract until we confirm your order by email. We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud or violation of these Terms.
1.2.2 Pricing
All prices are stated in Indian Rupees (INR) and are inclusive of Goods & Services Tax (GST) as applicable. We reserve the right to change prices for Products at any time, but such changes will not affect orders for which you have already received an acknowledgment.
1.2.3 Payment Methods
We accept multiple forms of payment, including credit cards, debit cards, net banking, UPI. All payments must be made in full before dispatch.
1.2.4 Third-Party Payment Gateways
Payments made via third-party payment processors are subject to the terms and conditions and privacy policies of those providers. We disclaim any responsibility for errors, delays, or losses caused by the use of such third-party services.
1.3 Promotions, Coupons, Discounts, and Marketing Campaigns
1.3.1 Promotional Offers and Coupons
From time to time, we may run marketing campaigns, offer promotional discounts, coupon codes, or special pricing. All promotional offers are subject to specific terms communicated at the time of issuance and may include restrictions such as:
- Validity period or usage limits (e.g., one-time use per customer)
- Eligibility restrictions based on account, region, minimum order value, or Product types
- Exclusion of certain Products from participation.
1.3.2 Non-Transferable
Coupons, discounts, or loyalty rewards may not be transferred, bartered, or exchanged for cash, and are valid only for the intended recipient and account.
1.3.3 Modification or Termination
We reserve the right to modify, suspend, or terminate any promotion or modify the accompanying terms at our sole discretion, with or without prior notice.
1.3.4 Misuse
Fraudulent or misuse of promotional offers may result in cancellation of affected orders, forfeiture of offers, and/or suspension of the user account.
1.4 Intellectual Property Rights
1.4.1 Ownership
The Site, its content, design, logos, trademarks, branding, images, product photography, videos, descriptions, software, and all other materials (“Intellectual Property”) are owned or controlled by [Innerwear Brand Name], its licensors, or relevant rights holders
1.4.2 Permitted Use
You may use the Site and its content solely for your personal, non-commercial use. You may not:
- Reproduce, copy, sell, redistribute, modify, adapt, translate, publish, license, create derivative works, publicly display, or otherwise commercially exploit any part of the Site or its materials;
- Use any meta tags or hidden text utilizing any of our Intellectual Property without our express written consent;
- Reverse engineer, disassemble, or seek to access the source code of any software contained on the Site.
1.5 Disclaimer of Warranties
1.5.1 Site and Product “As Is”
The Site, its content, and all Products and services are provided on an “as is” and “as available” basis without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title, non-infringement, or that the Site will be error-free, uninterrupted, or secure.
1.5.2 Product Defects
While we take care to ensure the quality of our Products, we do not guarantee that they will be free of manufacturing defects. However, in case of genuine defects, you may request a replacement or refund as covered in the Return and Refund Policy.
1.5.3 Third-Party Content and Links
The Site may contain links to third-party websites, services, or advertisements. We have no control over, and assume no responsibility for, the content or practices of any third-party sites. Accessing such links is at your own risk. External links do not signify endorsement by us.
1.6 Indemnification
You agree to indemnify, defend and hold harmless [Innerwear Brand Name], its affiliates, officers, employees, agents, licensors, and suppliers from and against all claims, actions, losses, liabilities, penalties, costs, damages, expenses (including reasonable legal fees) arising out of or in connection with:
- Your use or misuse of the Site or Products
- Violation of these Terms or applicable law
- Infringement of intellectual property or other rights of anyone
- Submission of false, incomplete, or misleading information
This indemnity will survive termination of your account or these Terms
1.7 Contact Information
For queries on orders, payments, delivery, or other matters, please contact our customer care team at:
Email: itisu.in@gmail.com
Phone: +91 90745 49766
Hours: Monday to Saturday, 10am to 6pm IST